As business process and technology collides, one
of the major weapons for differentiation and business efficiency
is VoIP and high-definition video conferencing.
The benefits of these capabilities are mainly
in massive reductions in communications and travel costs.
Providers of components of these services are
battling is out:
Telecom carriers
Cable TV companies
Telephone hardware companies
PC and high-definition video conferencing system
Handset manufacturers.
The telephony carriers are in a pretty healthy position in this
market war; being able to increase their data penetration whilst
protecting legacy analog telephony revenues.
Characteristics Of Business VoIP
VoIP-data for business is quite different from residential.
Residential voice is generally provided by 'out-of-band' rather
than xDSL. Out-of-band uses narrow band filters to usher voice signals
to carrier channels below 3400Hz.
In contrast, business VoDSL scenario, SHDSL technology is employed;
where bandwidth is aggregated between voice and data requirements.
Voice is given a higher priority so that quality is consistently
guaranteed.
This also means that the transmission capacity of the lines can
be dynamically allocated to voice and data packets, accommodating
end-user devices such as telephones, faxes, PBXs, PCs, LANs or routers.
The lAD integrates all the voice and data traffic and sends it
over the traditional copper wires to the next DSL access multiplexer
[DSLAM].
Pros and Cons of VoIP in Business
Speaking to an audience of independent distributors (telecom agents,
channel partners & solution providers) author & educator
Steven Sheppard gives a detailed 40-minute analysis of the pros
& cons small businesses owners and decision makers need to be
properly consulted about before they can "buy into" and
benefit from adapting any VoIP solution or migration strategy into
their businesses communication and technology suites.
VOIP Hosted Services
The Small-Medium Business VoIP hosted services market will reach
$416 million in 2007, up significantly from $165 million in 2005.
Small businesses prefer hosted services, having neither the operations
knowledge or desire to mess around with Internet telephone services.