NZ Telecommunications - Market Overview
NZ telecommunications industry is one of the more difficult ones
in the developed world. With an entrenched incumbent Telco, Telecom
NZ spun out of a Government owned entity in the mid 1990's, TNZ
holds a stranglehold over the development of the nations ability
to take full advantage of the communications innovation.
NZ Telecommunications Market and Industry
New Zealand is a long, under populated country, making for a difficult
ROI on network and services investment. In 2005, NZ had one of the
lowest levels of broadband penetration in the world. The years following
did not show global rates of growth, with the NZ slipping further
behind.
The market growth has been difficult due to:
- Lack of competition
- Lack of regulation
- Difficulty in NZ technology companies [including Telcos] attracting
international level resources
The lack of sustainable competition for fixed line data services
has been largely due to the monopoly control by the incumbent Telco,
Telecom New Zealand. TNZ has continually failed to provide resellers
with a viable wholesale product. The NZ Government finally stepped
in to force Telecom to create a more competitive telecommunications
landscape.
Telecom Separation Plan
The initial model suggested by the Ministry of Economic Development
[MED] was too expensive and resource intensive to be viable for
Telecom. Telecom responded with a proposed split of its current
company into three separate entities. This better optimises Telecoms
investments in the IP backbone, the only nationwide network for
Internet services.
Splitting out the network and possibly funding the massive Capex
required with long term infrastructure bonds, is perhaps the only
way New Zealand can the exploit the opportunity for transformational
economic and social change the Internet is providing.
After intense negotiations, a mandate was issued in October 2007
for Telecom to be broken into three separate divisions: wholesale,
retail and network.
There are outstanding issues with the plan, and in spite of 'Separation
Day' looming on March 31 2008, the current plan may still be rejected.
Significant gaps is the current plan include:
- The lack of industry consultation on NGN (Next Generation Network)
interconnection
- The UNMET requirement for disclosure of Telecom's fibre plans
- Inadequate Chinese walls around planning of new services and
policy making
- Insufficient checks on the involvement of the CEO in the day-to-day
business of the independent divisions.
InternetNZ Response
According to InternetNZ Executive Director Keith Davidson “Significant
changes are needed to meet the requirements of the Telecommunications
Act and the Minister should not accept the plan in its current form".
TUANZ Response
TUANZ has
also rejected the current plan [as of Jan 28 2008].
The effect of this intervention will not be seen until towards
the end of 2008.
Policy Developments
By the end of 2005 New Zealand had yet to make the tough policy
decisions necessary for it to move into the converged markets of
telecoms, IT and media - essential to fully utilise the economic
and social benefits of the Internet economy.
New Zealand maintains no industry-specific regulation for entry
into the supply of telecommunications goods or services. Instead,
reliance is placed on the Commerce Act 1986 (as amended by the Commerce
Amendment Act 1990), which is the general law of competition in
New Zealand.
The Telecommunications (International Services) Regulations
1994 provide for the registration of any person providing
public switched telecommunications services, or leased circuits,
between New Zealand and any overseas operator in a territory outside
New Zealand.
The Telecommunications (Disclosure) Regulations 1990
impose certain information disclosure requirements on the Telecom
Corporation of New Zealand Limited (Telecom) and its subsidiaries.
Further
Regulations
Local Access Market
Fixed network voice services remain a core part of New Zealands
telecommunications market. Despite the impact of mobile access over
the past few years, and a number of companies compete for its provision
throughout New Zealand.
VoIP will have a significant impact on the local access market,
forecast to drive down voice revenues by as much as 80-90% over
the next 5-10 years.
This revenue loss will be offset by revenue generated from broadband
access.
As of 2008, Telecom will find it more difficult to maintain its
virtual monopoly [80% market share] over the local access market.
Recent regulatory and infrastructural changes have yielded a marginal
advantage to alternate providers, furthered by the government's
decision in mid-2006 to unbundle of the local loop (LLU). The effects
of this will not be felt until late 2008.
Data Services
New Zealand's data market continues to outpace other market segment
in terms of growth and market share.
Up to 2006, mobile was the key driver of overall telecom growth,
however the market reach staturation by end of 2007.
With content providers now focusing on provision for broadband
users, the pressure on Internet users to upgrade is increasing,
and the higher margin dial up ISP accounts are declining rapidly.
The key to success in the data market will be the adoption by the
Broadband Service Providers (BSPs) of the triple play model, delivering
voice (VoIP), Internet access and video (broadband TV) over the
one broadband connection.
Driven by broadband, revenue growth in the data market is expected
to increase to 11% in 2007 and 12% in 2008.
Telecom is continuing to migrate data revenues from the legacy
services based on the Public Switched Telephone Network (PSTN) to
Next Generation' revenues based on enhanced data capabilities using
packet switching, IP and broadband.
NZ Telecom Industry Organisations
Government Bodies
New Zealand Government’s Minister of Communications and Minister
of Information Technology is currently the Hon. David Cunliffe
Telecommunications Commissioner - Douglas Webb
The Ministry of Commerce - responsible for advising
the Government on the regulatory policy for the telecommunications
sector. This work is carried out by the Communications Division
which provides policy advice to the Minister of Communications on
telecommunications, broadcasting, the radio spectrum, and postal
services.
Independent Organisations
InternetNZ
- is a non-profit organisation dedicated to protecting
and promoting the Internet in New Zealand and fostering a coordinated,
cooperative approach to its ongoing development.
TUANZ
- is a not-for-profit organisation that for 20 years has
been fearlessly and aggressively promoting the needs of end-users
of telecommunications in New Zealand.
Wireless
Data Forum - non-profit ICT industry group that facilitates
collaboration, education, motivation, promotion, peer access, research,
networking and government liaison. WDF is focussed on driving economic
value through Wireless and Broadband innovation. Now known as Wireless
and Broadband Forum.
Global Affiliations
INTUG - International Telecommunications Users
Group
PTC - Pacific Telecommunications Council
ATUG - Australian Telecommunications Users Group,
full membership discounts to the ATUG Conference and Exhibition
and other membership services
Annual Industry Events
TUANZ Events
- TUANZ After 5s Networking Events - February-November
- TUANZ Contact Centre Group Lunches - February-November
- TUANZ Education Conference - March-April
- TUANZ Telecommunications Day - May
- TUANZ Contact Centre Conference and Awards - midyear
- Ministry of Education Technical Conference and Trade Show -
August
- TUANZ Annual Innovation Awards - September
- TUANZ Business Internet Conference and Awards - November
Wireless Data Forum
Convergence Oceania - a free annual event
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